#POPULAR TEXT MESSAGING APPS HOW TO#
#POPULAR TEXT MESSAGING APPS ANDROID#

If you want to send clients timely, informative alerts like appointment reminders and account updates, you may need advanced integrations and automation features. Transactional text messages are a little more complex to set up. With OpenPhone, you can also share business contacts lists - including all your notes ✍️ - to keep the customer experience consistent no matter who’s responding. Great conversational text message apps let you save text message templates (aka snippets), so you can respond to common questions fast. You’ll want features that help you efficiently manage multiple conversations. If you’re mainly texting to have conversations with your employees and clients - for instance, to answer support questions or onboard new customers - the best business texting apps should offer an organized inbox that your team members can tackle together. What kinds of messages will you be sending and receiving?ĭifferent types of text messages call for different types of business SMS services. The best business texting apps provide an experience that reminds smartphone users of the default texting app on their mobile devices. Your text messaging service should be user-friendly and intuitive for the average cell phone user.

#POPULAR TEXT MESSAGING APPS HOW TO#

You don’t want to dedicate a lot of time teaching your team members how to use a texting solution. While you may be a small business now, a text messaging service that maxes out at five users won’t help you scale for long. Your business texting app should support your company’s growth, too. On the other hand, sales and customer support teams may need a way to assign texts to specific team members and see when coworkers are typing so they don’t miss an incoming message (or respond twice). Then, find a platform that meets your collaboration needs.įor instance, two co-owners of a small business may simply need a shared inbox to centralize all their text conversations. Take note of how many people will need access to your business texting app and what departments they’re in.

Whether you want multiple people managing one phone number or one person managing multiple numbers, you’ll need a texting app that supports your needs. Who on your team will be texting?Ī text messaging service built for solopreneurs isn’t always ideal for a growing team. The best business texting apps (like OpenPhone) offer mobile, desktop, and web apps to ensure you can use all your devices. Your team members can quickly switch between emailing and texting clients when working on a desktop, or they can take their text conversations on the go by downloading a mobile app.

#POPULAR TEXT MESSAGING APPS ANDROID#

But when you’re on the clock, being able to send SMS texts from your primary work devices - which may include computers, tablets, and Android and iOS phones - can make your work life as flexible as possible. When you’re texting in your day-to-day life, you’re probably doing so from your smartphone. While finding a service that supports both SMS and MMS can be easy, you should ask yourself these seven questions to identify all of the functionality you need from your texting app. In today’s world, multimedia is a necessity for every team.

Most of the best business texting apps these days offer both SMS and MMS messages, which means you can use standard text messaging and picture messaging features (not to mention, send videos, GIFs, and audio). 7 things to consider when selecting a business texting app We’ll do a deeper dive into each of these texting apps later in this blog post to help you decide the right text messaging service for your team. The best business texting apps for 2022 include:Įach of these apps offers a variety of features that can help your business communicate with clients, but the right one for you can depend on your specific use case. The best business texting app: OpenPhone 6 best business texting apps

Popular text messaging apps